NEST is a privately billing clinic, so an out-of-pocket cost applies to appointments.

Fees vary depending on the service, appointment type, length and time of the appointment.

You can view our current fees on our Practice Information page.

Payment is required at the time of your appointment.

Medicare rebates are available for eligible services when the relevant Medicare requirements are met.

For GP appointments, Medicare rebates apply where you have a valid Medicare card.

For some specialist services, a referral may be required to access a Medicare rebate.

For Psychology, a valid referral from a GP or psychiatrist is required to access a Medicare rebate. If you are not seeking a Medicare rebate, a referral is not required.

Medicare claims can be processed through Medicare EasyClaim at NEST, or you can claim through Medicare using your NEST invoice.

Some NEST services may be eligible for a private health insurance rebate, depending on your level of cover and your insurer.

Your eligibility and rebate amount will depend on your individual policy, so please check directly with your health insurer before your appointment.

The Medicare Safety Net provides additional financial assistance to eligible individuals and families who have high out-of-pocket medical costs during a calendar year.

Once you reach the relevant Medicare Safety Net threshold, you may receive a higher Medicare benefit for eligible services for the remainder of the calendar year.

For current information about Medicare Safety Net thresholds and eligibility, visit Services Australia or contact Medicare directly.

Yes. Repeat prescriptions and referrals can be requested without an appointment.

A $30 private fee applies.

You can make your request through reception.

Please allow 5–7 business days for your results to be reviewed.

Your doctor will review your results and decide the best next step.

You may receive an SMS from 0400 835 406  if your results are normal or if your doctor would like you to book a non-urgent appointment.

A nurse may contact you by phone if your results need to be discussed.

Your doctor may ask you to book an appointment to discuss your results.

Please don't assume that no contact means your results are normal. If you haven't heard from us, allow 7 days before contacting the Practice Nurse.

Practice Nurse results hours:

Monday–Tuesday: 1:30–2:30pm

Wednesday–Friday: 2:00–3:00pm

Parking is available at the Elsternwick clinic. 

Entrance to the clinic is from the car park, off Edward Street

Home visits may be available in some circumstances.

Please contact NEST on 9528 5882 to discuss your needs and whether a home visit is available.

Yes. You can request a copy or transfer of your medical records.

A $30 private fee applies, and NEST aims to process requests within 7 business days.

Please contact NEST on 9528 5882 to discuss your request.

From around 14 years of age, teenagers have the right to consent to simple health care treatment and from 16 years, they have the same right to consent as adults.

NEST understands that adolescents may find it difficult to contact the nurse for results or may want a parent or guardian to talk on their behalf. However, it is important to respect the privacy of young people.

For patients aged 14 years and above, verbal or written consent is required for a parent or guardian to obtain their results on their behalf. This consent must be provided for each set of results.

No. NEST provides healthcare for people of all ages, with services tailored to the needs of individuals and families.

Our team provides care across different stages of life, from babies and children through to adults and older patients.

To find the right practitioner for you, meet our practitioners and learn more about their areas of care before booking.

We welcome feedback about your experience at NEST.

You can email info@nestfc.com.au with your feedback, or speak with our reception team.

We appreciate hearing what is working well and where we can improve.